Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from pokevaults.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device.
As you browse, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and details about how you interact with it.
We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

• Cookies – small data files placed on your device that often include a unique identifier. Learn more about cookies and how to disable them at www.allaboutcookies.org.

• Log Files – track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.

• Web Beacons, Tags, and Pixels – electronic files used to record information about browsing activity.

When you make or attempt to make a purchase, we also collect information such as your name, billing and shipping address, payment details, email address, and phone number.
We refer to this as “Order Information.”

Together, Device Information and Order Information are called “Personal Information.”

How We Use Your Personal Information

We use the Order Information we collect to:

• Fulfill any orders placed through the Site (including processing payments, arranging shipping, and providing confirmations/invoices).

• Communicate with you about your orders or account.

• Screen for potential risk or fraud.

• Provide you with relevant product updates, offers, or marketing materials in line with your preferences.

We use Device Information to:

• Screen for potential risk or fraud (especially your IP address).

• Improve and optimize our Site’s performance and user experience.

• Analyze how customers browse and interact with the Site.

Sharing Your Personal Information

We share your Personal Information with third-party partners to help us operate our business:

• Shopify powers our online store. Learn more about how Shopify uses your information here: Shopify Privacy Policy.

• Google Analytics helps us understand how visitors use our Site. Read more at Google Privacy Policy and opt out here.

We may also share information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

Behavioural Advertising

We may use your Personal Information to deliver targeted advertisements or marketing communications we believe may interest you.

You can opt out of targeted advertising via:

• Facebook Ads Settings

• Google Ads Settings

• Bing Ads Settings

You can also visit the Digital Advertising Alliance’s opt-out portal at optout.aboutads.info.

Do Not Track

Please note that we do not change our data collection or usage practices when a Do Not Track signal is received from your browser.

Your Rights (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), you have the right to:

• Access the personal information we hold about you.

• Request correction, update, or deletion of your data.

To exercise these rights, please contact us at support@pokevaults.com.

Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain your Order Information for our records unless and until you request that we delete it.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices, business operations, or legal requirements.

Minors

The Site is not intended for individuals under the age of 13.

Contact Us

For more information about our privacy practices, or if you would like to make a complaint, please contact us at:

Email: support@pokevaults.com